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# Integrations available only through Customer Success or Support

### PagerDuty

Provide the following information:

* Webhook URL
* service_id - [get your service id](https://support.pagerduty.com/docs/services-and-integrations).
* api_token - [generate an API token](https://support.pagerduty.com/docs/api-access-keys).

### Jira

You can contact our team for additional Jira integration functionality with the [Jira integration in the console.](/applications/integrations-in-the-console#jira) After Support enables this feature for you, you will be able to update data fields in the tickets created by the Jira integration, and those updates will be reflected in the console.

> **Note**
>
> This integration does **not** support the "Apply across the entire application" option.

#### Prerequisites

Make sure you enable the [Jira integration in the console](/applications/integrations-in-the-console#jira) first.

#### Make a request

1. From Jira **Settings > Admin Panel > Webhooks,** generate a new **Secret** and send it to us.
2. After you receive an **Account ID** from us, return to the same webhook and update the following fields:
   * **URL:** `https://api-gw.perimeterx.com/v1/jira/{your-account-id}`
   * **Issue related events text field:** project = \<your_project_id>
   * **Issue:** Select **Updated**
3. In the **Jira Project** specified in **Step 2,** navigate to the **Project settings > Issue types.** In a **Task-type** issue, add the following custom fields:
   * **PCI DSS Status:** A **dropdown** field with the following options
     * Authorized
     * To be removed
     * Under Review
     * Unauthorized
   * **Justification Note:** A **short text** field
   * **Note:** A **short text** field

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